Delivery
Every order is packed by hand in Kent. Here is what postage costs and when to expect your order.
Last updated 17 October 2026
Where we deliver
We deliver to addresses in the United Kingdom only. Checkout asks for a UK delivery address.
Postage costs
Postage is charged once per order, by the size it posts at:
| Your order | Posts as | UK postage |
|---|---|---|
| Up to 3 slim pieces, such as bracelets and pendants | Large letter | £3.30 |
| 4 or more pieces, or any boxed piece, larger crystal or book | Small parcel | £4.45 |
Your basket shows the postage before you check out, and checkout shows it again before you pay. The minimum order is £5.00, not counting postage.
When your order is posted
- In-stock pieces are posted within 2 to 3 working days.
- Made-to-order pieces are made for you after you order, so they take 3 to 4 days. The product page says when a piece is made to order.
How we send it
We post orders with Royal Mail Tracked 48, which tracks them to your door and aims to deliver 2 to 3 working days after posting. We email you to confirm your order, and the parcel goes to the delivery address you give at checkout, so please check it carefully.
If something goes wrong
Your order is our responsibility until it reaches you. If it has not arrived when you expected it, or it arrives damaged, email us at hello@hippycrystalvibes.co.uk and we will put it right.
To send something back, email us first: Returns and cancellations explains how.